Refund policy

This English translation is provided for convenience only. In case of discrepancy, the French version prevails.

Right of Withdrawal

Withdrawal period:

In accordance with the legislation in force, the customer has a period of 14 days from receipt of the product to exercise their right of withdrawal without having to give any reason.

Return procedure:

Products must be returned in their original packaging, in perfect condition, together with the withdrawal form. Return shipping costs are borne by the customer. To request a return, please contact us beforehand at contact@withcare.fr

Refund:

The refund will be made within 14 days of receipt of the returned product, using the same payment method as that used for the order.